![]() N.B. Please note that this page contains links to websites that are not maintained by Jolly Learning Ltd. Any error messages that you may be getting. ![]() For software supplied on disks, this begins with “JL” and can be found printed under the barcode on the back of the CD case. For downloadable software, this begins with “DL”. For software supplied on disk, the serial number can either be found printed in a white rectangle on the back of the CD case, directly on the disks (with some products) or on a label inside the case. For downloadable software, the serial number will have been emailed to the person who made the purchase or can be found in your online account by logging in at the top of this page (if you have added the product to your account). For most software supplied on disks this can be found on the disks and printed on the back of the CD case. A photo or scan of the back of the CD case if your software was supplied on disks. ![]() Windows 10 – with build number if known, macOS 10.14 – Mojave). If you cannot find what you are looking for and need further assistance please send an email, with a description of the problem to for issues pertaining to the Jolly Phonics Lessons, Tests or Fun apps, and include the following details: ![]() Should you experience technical difficulties with any of our software products, please read this page first. ![]()
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